Letter From The Concert Producer

Stig Edgren/SEG Events, producer of our ELVIS-THE CONCERT show, has written a letter to all the fans affected by the recent cancelation of shows at the Mohegan Sun Casino and Trump's Taj Mahal. February 19,2003 Dear Elvis – The Concert Fans, The recent cancellation of 'Elvis -The Concert'at The Mohegan Sun and Trump Taj Majal was devastating to all of us -the cast,the production team,and everyone at Graceland who gave birth to this incredible show and supported us since day one. We have performed this concert flawlessly in over 120 shows around the world for almost 1 million people,and we take pride in having the finest production staff and equipment in the world -but it does not make this weekend any easier for all the fans who traveled and spend their hard-earned money to see our show. At the Mohegan Sun Casino,everything was fine until 2 hours before showtime.It was then that we realized the center 'Elvis Screen'was not looking good.We immediately started changing the video equipment,and during this process burned out the equipment that sends the video signal to the screens. We even considered playing the show on the side screens,but the problems just got worse -and the side screens went down also. Over the past 5 years,we have been ready for this type of emergency and have solved numerous "close calls", but despite having over 4 back-up processors and video machines,we were not able to bring the screens back to "life". At 7:30 p.m., we had to make a decision to either let the crowd of 6000 inside the arena (which I felt would make matters considerably worse),or cancel the show -and the decision to cancel was solely mine. The management at The Mohegan Sun was extremely understanding and supportive to us, but apparently there were some problems with communicating the news and crowd control. I only ask that you try to understand that this was the first time any show has been cancelled at Mohegan Sun, and with all the confusion, no one on the Mohegan staff was well-rehearsed for this unfortunate situation. In regard to the show at Trump Taj Majal in Atlantic City – we had to reach another difficult decision..Although we already had another video system ready to be sent to Atlantic City,the management at The Taj Majal asked to re-schedule the show because of a huge snowstorm heading for the New Jersey and they also did not want to take a chance on the new video equipment arriving in the snowstorm.Therefore,it was a joint decision to re-schedule their show. After both shows were cancelled,the cast and crew were caught in the snowstorm and stuck in Atlantic City for 2 days - we all just got home last night,and thank God,everyone is safe. It appears that we will re-schedule the shows for March 28 at Trump Taj Majal in Atlantic City,and March 29 at The Mohegan Sun Arena --please look at the Graceland website for further confirmation. Please accept my deepest apologies for any inconvenience this may have caused you,and thank you for your support of Elvis – The Concert. Sincerely, Stig Edgren Producer /SEG EVENTS ELVIS – THE CONCERT
Source: EPE - Elvis Presley Enterprises / Updated: Feb 20, 2003 
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